Membership has benefits

What comes with the various performance programs

A Business Performance Coach, a complete business operating system, planning and finance tools, a CRM, recruitment software, Masterclasses and a community of owners. All built around one goal: a business that performs without depending on you.

Business Performance Score  Q3 reviewSample
Revenue YTD+18%Ahead of budget
Net margin14.2%+2.1 pts
Plan actions done27/34On pace
01  Your Business Performance Coach

A coach on a rhythm that builds habits

Your numbers reviewed, your commitments checked and your next move agreed, on a cadence that matches your program.

WeeklyCoaching sessions and a weekly focus that keeps the plan moving
MonthlyMasterMIND Day and your Monthly Finance Review
QuarterlyGrowthCLUB, a Business Performance Review and a new 90-day plan
Every DecemberAnnual Alignment: next year's budget, goals and 12-month plan

Unlimited coach contact on Elite MasterMIND and 1:1 Business Performance Coaching, by email, text or phone between sessions.

02  ABOS, TheCOM and TheHOW

Know exactly where your business stands

ABOS scores your business across six steps with a detailed assessment, so you know where to work first and what to leave alone. TheCOM and TheHOW give you the tools and step-by-step guides to fix each area.

  • Mastery, Marketing, Systems, Team, Scale and Freedom
  • Every area rated Needs Work, In Progress or On Track
  • Unlimited team users, so your whole team works in one system
ABOS scorecard  6 StepsSample
Mastery82On Track
Marketing61In Progress
Systems47In Progress
Team58In Progress
Scale34Needs Work
Freedom29Needs Work
03  The 90-day plan

One plan. Three priorities. Every week accounted for.

Each quarter you leave GrowthCLUB with a 13-week plan inside the coaching platform. Your coach reviews it within 10 days and keeps it moving every week until it is done.

  • Clear objectives with owners and due dates
  • Weekly focus sheets that turn the plan into action
  • Progress you and your team can see
Q1 plan  13 weeksSample
Wk 1Wk 4Wk 7Wk 10Wk 13
Launch referral offer
Hire service lead
Quote follow-up system
Weekly KPI meeting
Owner day off each week

Yellow: done to date   Grey: still to come

04  KPI trackers

See your numbers, not guess them

We build custom KPI trackers around the numbers that drive your business, then review them with you so the right decisions get made on time.

  • Leads, conversion, average sale, margin and cash on one screen
  • Trends you can see at a glance
  • Reviewed weekly with your coach on Premium MasterMIND, Elite MasterMIND and 1:1
Weekly KPIs  Last 12 weeksSample
Leads64+12%
Conversion31%+4 pts
Average sale$2,480-3%

Yellow: weekly revenue   Dashed: target

05  Monthly Finance Review

Your numbers reviewed every month

Profit, cash flow and the actions that follow, reviewed every month against your budget with accountability for following through.

In a group

On MasterMIND, Premium MasterMIND and Elite MasterMIND, your group works like your own board of directors: other business owners and a Business Performance Coach in the room. Share your numbers, get advice and leave with support.

One-on-one

On 1:1 Business Performance Coaching, your Monthly Finance Review is private with your coach, the only program where it is one-on-one.

What you leave with

Where the money went, what changes next month and who is responsible.

Budget vs actual  OctoberSample
LineBudgetActualVarianceStatus
Revenue$120.0k$126.4k+5.3%Go
Cost of sales$66.0k$71.2k+7.9%Stop
Gross margin45.0%43.7%-1.3 ptsSlow
Overheads$38.0k$36.9k-2.9%Go
Net profit$16.0k$18.3k+14.4%Go
06  December Annual Alignment

Start every year with a budget and a plan

Every December, GrowthCLUB becomes Annual Alignment. We look back at the year, realign your business goals with what you want from life, then build the year ahead with you.

  • A calendar-year budget, month by month
  • Annual objectives realigned with your business goals
  • A 12-month plan that sets up your first 90 days
  • Your budget becomes the benchmark for every Monthly Finance Review
2027 annual plan  BudgetSample
Revenue goal$1.9M+12% on 2026
Net profit goal15%+2.5 pts
Owner hours40/wkDown from 55
QuarterRevenueNet profitMargin
Q1$440k$61.6k14.0%
Q2$470k$70.5k15.0%
Q3$500k$77.5k15.5%
Q4$490k$75.4k15.4%
Year$1.9M$285k15.0%
07  APeX business planning

A complete 5-year business plan, built on your numbers

APeX brings your vision, people, market, competitors, goals and finances into one plan, then shows how your decisions affect profit, cash and break-even over five years.

  • Vision, mission and the field you play in
  • Key people, roles and future hires
  • SWOT, strategies and KPIs that flow into your 90-day plan
5-year forecast  Profit and cashSample

Yellow: net profit   White dashed: cash in the bank

08  AvidCRM

Get clients and keep clients

AvidCRM is our own CRM, set up for your business and included in every program, with an optional upgrade on PlanningCLUB. Every lead captured, every follow-up on time and every customer looked after.

  • Pipelines, follow-up and reminders in one place
  • Email, text and booking automation
  • Reviews and repeat business on autopilot
Sales pipeline  This monthSample
New leads148
Contacted121
Quote sent72
Follow-up49
Won31

Every stage followed up automatically

09  HiringSTEPS

Hire the right people, the same way every time

HiringSTEPS gives you an AI-powered recruitment process, from the job ad to the first day, so you stop hiring on gut feel. One active job posting a month is included.

Hiring pipeline  Service leadSample
1Job ad
86 applied
2Screening
24 shortlisted
3Interviews
8 interviewed
4Assessment
3 finalists
5Onboarding
1 hired
10  AI and automation

Every system AI enhanced

Custom AI and automation are built into all of our systems, so the routine work gets done for you and your time goes where it matters.

Follow-up

Leads and customers followed up automatically in AvidCRM.

Planning

AI help turning your goals into a clear 90-day plan.

Hiring

Faster screening and better questions in HiringSTEPS.

Reporting

Your numbers turned into insights you can act on.

11  Masterclasses

Business education that sticks

Masterclasses are included in many programs. Each runs as a 13-week cycle with weekly sessions and group business performance coaching, and your team can come too.

BUSINESS

Business Masterclass

The owner's program: mastery of time, money and the 6 Steps.

SALES

Sales Masterclass

Sales training that sticks, for you and your team.

MARKETING

Marketing Masterclass

A marketing machine that brings in the right customers.

MANAGEMENT

Management Masterclass

Managers and leaders who run the business with you.

Discounted team coaching and training for members, in person or online, so your people grow on the same cycle you do.

12  Expert support and resources

The right help, when you need it

DISC assessments

A complimentary DISC assessment, plus 25% off more for your team. Coaching is tuned to how each person works, communicates and learns.

Sales and marketing consultations

Dedicated help with your sales process, offers and campaigns, alongside your regular coaching.

Vendor consultations

Introductions to the trusted suppliers and professionals our members already use.

IBISWorld industry report

A professional report on your industry, so your plan is built on real market data.

30X learning platforms

On-demand learning for business, life and wealth, for you and your team.

HR and team support

HR, recruiting and team mediation support on Elite MasterMIND and 1:1 Business Performance Coaching.

13  Community

You are not doing this alone

GrowthCLUB

The quarterly planning day. Bring your team and plan on the same cadence.

MasterMIND Day

A monthly session with owners who review numbers, solve problems and hold each other to commitments.

Member directory

Connect and do business with other member owners across BC, with a referral community behind you.

BizX

Access to the BizX trade exchange, so you can trade your products and services with other businesses.

14  Side by side

What each program includes

Every program runs on ABOS and the same quarterly cycle. Choose the level of support that fits your business today.

IncludedPlanningCLUBActionCLUBMasterMINDPremium MasterMINDElite MasterMIND1:1
ABOS, TheCOM and TheHOW
GrowthCLUB and quarterly 90-day plan
December Annual Alignment and budget
KPI trackers and IBISWorld report
AvidCRMOptional upgrade
HiringSTEPS AI recruiting
30X learning, member directory and BizX
Business performance coaching and education1 hour each quarterWeekly large groupQuarterly plan reviewWeekly, up to 3 ownersWeekly, one-on-oneWeekly, one-on-one
Dedicated Business Performance Coach
MasterMIND Day every month--Elite MasterMIND
Weekly KPI review with your coach---
Monthly Finance Review--Owner board and coachOwner board and coachOwner board and coachPrivate with your coach
Masterclasses-4 core1 Business a year2 a year1 a quarterAll five
Support between sessionsLimitedLimitedLimitedWithin 24 hoursSame daySame day, on demand
Unlimited coach contact----
HR, recruiting and team mediation----
Complimentary DISC assessments111122
ROI guarantee-12 months12 months6 months17 weeks17 weeks
15  Our guarantee

Results you can count on

Every program is backed by our 7-Point Guarantee. See it in full, then let's talk about which program fits your business.